help.prx.orgPRX – Help Desk
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help.prx.org
Maindomain:prx.org
Title:PRX – Help Desk
Description:Help Center Contact Us Sign in How can we help? PRX Basics PRX Exchange: For Producers PRX Exchange: For Stations Podcast Basics PRX Publish PRX Dovetail PRX Metrics -- -- -- -- -- -- -- -- -- -- -- -
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Help Center Contact Us Sign in How can we help? PRX Basics PRX Exchange: For Producers PRX Exchange: For Stations Podcast Basics PRX Publish PRX Dovetail PRX Metrics -- -- -- -- -- -- -- -- -- -- -- -- -- -- Guides -- -- -- -- -- -- -- -- -- PRX Basics -- -- -- -- -- PRX Exchange: For Producers -- -- -- -- -- PRX Exchange: For Stations -- -- -- -- -- Podcast Basics -- -- -- -- -- PRX Publish -- -- -- -- -- PRX Dovetail -- -- -- -- -- PRX Metrics -- -- -- -- -- -- -- PRX Basics -- -- -- -- -- PRX Services -- -- -- -- PRX Customer Support Availability -- -- -- PRX Exchange Overview -- -- -- PRX Publishing Platform Overview -- -- -- -- -- -- Listeners -- -- -- -- How do I find a show that I heard on the radio? -- -- -- How do I listen to a story? -- -- -- How do I download a story that I heard? -- -- -- How do I get in touch with a producer? -- -- -- What's up with the Public Radio Player? -- -- -- Supported browsers -- -- -- -- -- -- Legal Stuff -- -- -- -- Payment Policy -- -- -- Privacy Policy -- -- -- Commenting Policy -- -- -- Downloading Policy -- -- -- PRX User Agreement -- -- -- PRX Uploading Policy -- -- -- -- -- -- -- -- -- -- PRX Exchange: For Producers -- -- -- -- -- Improving and Marketing Your Work -- -- -- -- -- I'm new to broadcast production. What should I keep in mind as I create my show and pitch it to stations? -- -- -- How do I become a featured or signature show on PRX? -- -- -- Writing better titles -- -- -- How do I pitch my story to stations? -- -- -- How does PRX choose featured stories? -- -- -- Can PRX provide notes or critiques of my work? -- -- -- -- -- -- -- -- Using Automated Delivery for your Series -- -- -- -- Do stations need to subscribe in order to access episode audio? -- -- -- Automated Delivery Overview for Producers -- -- -- Details about automated delivery for your series -- -- -- Best practices for Automated series -- -- -- How do I create an episode for my automated series? -- -- -- How do I know who is subscribed to my series? -- -- -- -- -- -- -- -- Uploading shows to the PRX Marketplace -- -- -- -- -- I'm a producer. How do I get started with the PRX Exchange? -- -- -- How do I upload a piece to the Exchange marketplace? -- -- -- Formatting Audio Files for Broadcast -- -- -- How to Convert your WAV to MP2 -- -- -- Converters for Creating a MP2 -- -- -- What are Outside Purchasers and should I opt-in? -- -- -- -- -- -- -- -- Memberships and Account Settings -- -- -- -- I forgot my password, how do I reset it? -- -- -- I am creating an account but I didn't get an activation email. What should I do? -- -- -- I'm a producer- how do I create an account? -- -- -- How do I renew my membership? -- -- -- Adding people to your producer group account -- -- -- Should I create an Individual or a Group Membership? -- -- -- -- -- -- -- -- Monetizing Through the PRX Economy -- -- -- -- I didn't get my royalty check, what should I do? -- -- -- Can you explain the point system? -- -- -- What the heck is a royalty? -- -- -- -- -- -- -- -- PRX Exchange: For Stations -- -- -- -- -- Using the Automated Delivery Service -- -- -- -- -- Programs available through automated delivery -- -- -- -- How to subscribe to an automated delivery series -- -- -- Subscribing to an hourly series -- -- -- How do I get impairment notices? -- -- -- Automated Delivery FAQ for Stations -- -- -- How Do I View/Edit My Subscription Information? -- -- -- -- -- -- -- -- Finding and Downloading Content From the Exchange -- -- -- -- -- Automated Delivery (formerly SubAuto) vs. the Marketplace -- -- -- How do I license a story for my station? -- -- -- Can I license PRX content if I am not a US-based terrestrial public radio station? -- -- -- How can I get a program automatically delivered? -- -- -- I'm trying to buy a piece for my station, but I don't see a Buy button. -- -- -- Reveal Program Information -- -- -- -- -- -- Networks -- -- -- -- PRX Networks Basics -- -- -- Logging into a Network and Uploading/Downloading Items -- -- -- How do I add stations to my network? -- -- -- How do I edit my email settings in the PRX Exchange? -- -- -- Adding staff to a network and setting email notifications -- -- -- -- -- -- Memberships and Account Settings -- -- -- -- -- Station Membership Fee Calculator -- -- -- My station wants to join PRX. How do we get started? -- -- -- Adding staff to your station or producer group account -- -- -- -- -- -- PRX Remix -- -- -- -- PRX Remix for public radio stations: One FREE stream. Endless stories. -- -- -- -- -- -- -- -- Podcast Basics -- -- -- -- -- Podwhat? -- -- -- -- -- Podcasting Glossary -- -- -- What are the preferred specs for my podcast images? -- -- -- What are the typical audio specs for a podcast? -- -- -- What is a podcast? -- -- -- Why do I need an RSS feed for my podcast? -- -- -- How do I make money with my podcast? -- -- -- -- -- -- Podcast Platforms and Apps -- -- -- -- How do I set up my iTunes account? -- -- -- Why do I need Podtrac/Blubrry and how do I set it up? -- -- -- Can I have a list of apps that host my podcast? -- -- -- How do I submit my podcast to platforms? -- -- -- -- -- -- Managing a Feed -- -- -- -- How do I redirect my feed? -- -- -- Why do some platforms request a secure feed and how do I get one? -- -- -- Why is the PRX feed private? -- -- -- What are tags and categories? -- -- -- How and why do I need to validate my feed? -- -- -- What is an RSS Feed? -- -- -- -- -- -- -- -- -- -- PRX Publish -- -- -- -- -- PRX Publish Overview -- -- -- -- Podcast to Broadcast with PRX -- -- -- Can you walk me through the Production Calendar view in Publish? -- -- -- What is PRX Publish? -- -- -- Will I lose subscribers if I switch my feed to Publish? -- -- -- -- -- -- Publishing an Episode -- -- -- -- How do I publish an episode in Publish? -- -- -- How do I edit an episode once it's been published? -- -- -- I published an episode but I don’t see it in my feed- where is it? -- -- -- How should I format my audio files for Publish? -- -- -- My episode won't publish and I don't know why! -- -- -- Why do I keep getting an error when I try to save or move to the next section? -- -- -- -- -- -- -- -- Setting up a series in Publish -- -- -- -- Setting up your podcast in PRX Publish -- -- -- What is the difference between basic info and podcast info? -- -- -- What happens to my episode between uploading to Publish and appearing for my listeners? -- -- -- What is a private feed and a public feed? -- -- -- How do I import my podcast to Publish? -- -- -- How do I add a new audio template? -- -- -- -- -- -- -- -- Account Management and Payment -- -- -- -- Can I just use Publish without Dovetail? -- -- -- What account is my podcast published under? -- -- -- Support availability and contact information -- -- -- How do I add staff to my podcast group account? -- -- -- -- -- -- -- -- PRX Dovetail -- -- -- -- -- Ad Process -- -- -- -- How to segment your back catalog for ad insertion -- -- -- What specs should I use for my ads? -- -- -- What is the turnaround time for ads? -- -- -- Who do I reach out to if I need to swap out an ad last-minute? -- -- -- -- -- -- Dovetail Overview -- -- -- -- What is Dovetail and how does it work? -- -- -- Do I have to use Dovetail if I use Publish? -- -- -- Can I automatically use Dovetail if I am using Publish? -- -- -- What are some examples of show structures? -- -- -- How can I learn what ad campaigns are running on my podcast? -- -- -- I want to sell ads on my own podcast. How do I know the projected ad impressions? -- -- -- -- -- -- -- -- Using Dovetail -- -- -- -- Is there a limit to the number of house ads I can run on my show? -- -- -- Can I change an episode to ad-free last minute? -- -- -- If I publish a video podcast will you stitch ads into it? -- -- -- Is there a limit to the number of ads I can have on my show? -- -- -- Is there a different process for setting up house ads and paid ads? -- -- -- -- -- -- -- -- PRX Metrics -- -- --...
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